Terms and Conditions

Effective Date: 5 July 2025
By registering and participating in the TunisianWings Virtual Airline (VA), you agree to the following Terms and Conditions. Please read them carefully.

  1. Purpose and Scope

TunisianWings is a non-commercial, volunteer-run virtual airline designed for use with flight simulation software and online networks such as IVAO and VATSIM. It is a hobby platform for aviation enthusiasts and does not operate any real-world flights.

  1. Eligibility

To become a member of TunisianWings, you must:

  • Be at least 16 years old
  • Own a valid IVAO or VATSIM ID
  • Provide accurate registration information
  • Agree to abide by these Terms and the applicable IVAO or VATSIM network rules

The staff reserves the right to deny or revoke access at their discretion.

  1. Code of Conduct

All members must:

  • Treat others with respect and follow community guidelines
  • Comply with IVAO/VATSIM rules, air traffic procedures, and simulation realism
  • Avoid cheating (e.g. falsified PIREPs, fake hours, or system manipulation)
  • Avoid hate speech, offensive behavior, and disruptive conduct

Violations may result in temporary or permanent bans from the VA.

  1. Operational Rules
  • Flights must be logged via the approved ACARS or manual PIREPs
  • Simulations must use appropriate aircraft and adhere to assigned routes and schedules
  • Time acceleration and unrealistic weather settings are discouraged unless allowed by the VA for specific reasons
  • Flights on IVAO or VATSIM must reflect real-world standards of professionalism
  1. Account Management
  • Pilots must maintain an active status (subject to inactivity policy)
  • Duplicate accounts are not allowed
  • Staff reserves the right to remove accounts that are inactive, fraudulent, or in violation of rules
  • Members may voluntarily request account deletion at any time (see Section 8)
  1. Virtual Airline Property
  • All custom aircraft liveries, documents, software, and branding are provided for non-commercial personal use
  • You may not distribute or modify VA content without permission
  • TunisianWings retains ownership of original content developed for the VA
  1. Disclaimer of Liability

TunisianWings is provided “as is” without warranty of any kind. We are not responsible for:

  • Software bugs or platform downtime
  • Loss of user data
  • Real-world consequences related to simulation use

All participation is voluntary and at your own risk.

  1. Data Protection and Privacy

8.1 What Data We Collect (Exhaustive List)

Category

Data Collected

Identification

First name, Last name, Birth date

Contact Info

E-mail address

Network Credentials

IVAO VID, IVAO rating, VATSIM CID (if supplied)

Simulation Activity

Flight hours, flight logs, aircraft type, routes, landing rate, PIREP details

Technical/Security Info

IP address (stored at each login, not anonymized), browser/device type, timestamps

Community Involvement

Forum posts (if any), internal messages, feedback forms

We do not collect sensitive data such as ID documents, phone numbers, physical addresses, or financial information.

8.2 Why We Collect This Data

We use this data to:

  • Create and manage your pilot profile
  • Log flights and generate statistics
  • Prevent abuse and ensure account security
  • Improve the platform and ensure compliance with IVAO rules

The legal basis for data processing is user consent and the VA’s legitimate interest in operating the community.

8.3 Data Storage and Retention

  • Data are stored on secure servers located in the European Union
  • IP addresses are stored in the database without anonymization
  • We retain your data as long as your account is active
  • If you delete your account, your personal data will be removed within 30 days, except minimal logs kept for audit purposes (e.g., login history, fraud detection)

8.4 Your Rights — For All Pilots

All pilots, regardless of nationality or country of residence, have the following rights:

  • Right of Access: Request a full copy of your personal data
  • Right to Deletion: Request deletion of all your data at any time
  • Right to Correction: Fix incorrect or outdated information
  • Right to Data Portability: Receive your data in a structured format
  • Right to Withdraw Consent: Stop processing and delete your account

8.5 How to Exercise Your Rights

To access, update, or delete your data, contact us by email:

📧 Email: ceo@tunisianwings.com

We will acknowledge your request within 7 days and resolve valid requests within 30 days.

  1. Changes to These Terms

We may update these Terms at any time. If changes are significant, we will notify users at least 14 days in advance via email or website announcement. Continued use of the VA platform implies acceptance of the new terms.

  1. Account Suspension and Termination

Accounts may be suspended or terminated for:

  • Violations of these Terms
  • Inactivity beyond a reasonable period
  • Fraudulent behavior or misuse of the platform
  • At the user’s own request

Termination results in the deletion of personal data (see Section 8).

  1. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the European Union, including the General Data Protection Regulation (GDPR – Regulation EU 2016/679).

In the event of any dispute relating to these Terms or data privacy matters, resolution will fall under the jurisdiction of the competent authority of the European Economic Area (EEA) in which the user resides or where the VA operates digitally.

  1. Contact

For questions related to these Terms or your personal data:

📧 Email: ceo@tunisianwings.com

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